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Customer Testimonials

Here below you can find the testimonials of our customers about their experiences with Ace. Please share your own experiences with others via this page.

Items 28 to 36 of 305 total

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I have been thinking about buying a "real" watch for a very long time. In 2014 Ace Jewelers helped me with my thought process. I have been to the boutiques on the Van Baerlestraat and the Koningsplein in both the service was excellent. Very professional but also very approachable and willing to help every type of customer to their best. The people that helped me really know a lot about the different timepieces both in the collection and outside the collection. You can really notice the personnel has a real passion for what they are selling. Thank you Ace team, I am really happy with my watch!
Posted by Koen on March 09, 2015
I've gotta say. Ace Jewelers is one of the best online timepiece merchant I've ever encounter. What more can I say? Genuine product and services. Tamarah been helping all my questions and payment issues through out the process. The product arrival quick and in excellent condition. Ace Jewelers will undeniably be my number 1 choice for online Timepiece and Jewelry purchase from now on. Thank you!
Posted by Solomon T on February 26, 2015
Gisteren, 24 februari, een Hamilton Jazzmaster Open Heart gekocht bij de vestiging Ace & Spyer in Amsterdam. Super blij mee! Hiervoor heb ik twee uur heen en twee uur terug gereisd, gezien ik uit het oosten kom. Dit heb ik gedaan omdat ik een tijdje terug van Alon Ben Joseph (eigenaar) uit het niets twee Ace List boeken had ontvangen en ik tevens welkom was op de Kingsman première van het merk Bremont. Ik kende het bedrijf toen nog niet zo goed, maar dit zorgde al gelijk voor een gunfactor. Dit is hoe een retailer hoort te zijn! Geven en nemen. Daar is Ace Jewelers goed in, ze zijn namelijk altijd uitermate professioneel, altijd bereikbaar, vrijgevig en hebben passie voor horloges die ik met hun deel. Ace Jewelers is écht een aanrader!
Posted by Wouter Teger on February 25, 2015
After purchasing last November 2014 my first ever luxury watch at ACE (Omega Speedmaster Mark II) and having received an astonishing service from Alon and Robin, my father decided he wanted ACE to provide his dream watch. For maybe 15 years, he has been dreaming owning a Breitling Navitimer and with reaching 60 years old he finally decided it is navitime now! He asked me to take care of the purchase and to close a deal with ACE. I just received the watch last week, the whole process from purchasing to delivery went absolutely according to plan. To make this story special (because it is special to purchase such watch), please note my father is French and not living in the Netherlands (I do live in NL by the way). So the fact he considered buying such exquisite product outside France says how unique is the experience being a customer at ACE. Trust goes over the borders. Alon and Robin, from the bottom of his heart my father would like to say to you both “merci pour tout!” (thanks for everything!).
Posted by Adrien D. on February 16, 2015
I love shopping especially online shopping. This is my first time buying such expensive watch online from Europe. Luckily, i was not disappointed with the patient service from Ms Tamarah, the super express shipping, the packaging, how it was being protected by bubble wraps and the lovely card. My partner and I will visit your shop on our third visit to Amsterdam!
Posted by Laura on February 11, 2015
Tamarah was so kind and courteous. No question was too hard and she was happy to spend time with me while I debated my decision. I was just in Amsterdam for a few days and she made me feel so secure in ordering the ring and having it sent to Spain. The order arrived in perfect time and I couldn't be happier. I loved my experience at Ace Jewelers! Thank you so much Tamarah I will be sure to visit you next time I'm in Amsterdam!
Posted by Sarah Landau on January 14, 2015
I have dealt with Ms.Tamarah and she is the best customer service personnel I've ever dealt with in my life. Good responses to all my questions, quick turnaround, reliable too. If I'm buying again from Ace, I will definitely look for her only. She also wrote me a personal hand written card to thank me for my purchase. How personal is that? 5 thumbs up to Tamarah and Ace for the great online shopping experience. Will shop again anytime with Ace.
Posted by Michael Tan on January 12, 2015
They helped me a lot and they show that they are trustworthy. Especially Ms. Tamarah is a great contact and helped me a lot during and after my purchase. Do not hesitate to shop from Ace. Happy new year.
Posted by Alp Beresit on January 08, 2015
It was a great opportunity to cooperate with Ace Jewelers. They provided the best service and patient for my request. Really appreciate Ms. Tamarah Albek from Ace service team with so much effort she put in. Highly recommend for purchasing in ACE, you will never have such good service. If I will have any other chances in the future, I will definitely choose ACE to cooperate again.
Posted by Chen on December 15, 2014

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Ace Jewelers Group is a family owned and run company, founded in 1975 operating two physical boutiques and one eBoutique.