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Privacy Statement

Privacy Statement Ace Online B.V.

Ace Online B.V., registered at
 
Van Baerlestraat 46 
1071 AZ Amsterdam 
The Netherlands 
Telephone: +31 (0)20 5711560 
Email: service@acejewelers.com  
Chamber of Commerce: 34301525 

Privacy 
When visiting our website, www.AceJewelers.com, we may collect personal information. We respect your privacy and we recognize the importance of protecting the data we collect about you. This privacy policy sets out how Ace Online B.V. collects and processes your personal information when using our website. We encourage you to read this Privacy Policy carefully.

What personal information do we collect?
We may collect the following personal information when you place an order, subscribe to our newsletter, interact with us via social media, give us a testimonial and/or attend our events:

• Contact information including email address
• Phone number
• Billing and delivery address
• Payment details
• Gender
• Date of birth
• IP-address 

How we use your personal information?
We may use your personal information for the following purposes:

• To process the orders placed on our website;
• To provide you with the products or services that you have requested from us;
• To send you newsletters about new products, special offers or other information using the email address you subscribed with;
• To make business analyses;
• To improve our services.

Do we share your personal information?
Personal information that we collect may be transferred to third party providers. Such transfers only take place for the fulfilment of your order placed on our website, the processing of your payment details and to send you newsletters you subscribed to. In such cases we implement all measures to protect your personal information and your rights.

Security
We are committed that your personal information is secure. We have implemented security measures to ensure the security, integrity and privacy of the information you provided to us. Payment transactions conducted on our website are encrypted using SSL technology.

Cookies 
A cookie is a small file which asks permission to be placed on your computer’s hard drive when you visit a website. You can choose to accept or decline cookies. Cookies are used to make websites work more efficiently, help to recognize your device and to remember information about a visit. We do not use cookies to track or identify you but it helps us to improve our website. When you decline a cookie, it may prevent you from taking full advantage of our website.

Google Analytics
We use Google Analytics to help measure traffic and usage statistics in order to understand how visitors access and use our website. This information is collected through cookies and it helps us to improve our services. Google cannot use the personal information collected from the website for other Google services.

Your rights
The European law “General Data Protection Regulation” (GDPR) gives you the right to review and update personal information that we hold about you. If you wish to change your personal information, please log in to ’’Your Account’’ on our website with your user ID and password. When logged in you can update your contact details, shipping/billing address and email preferences. If you would like us to delete all the personal information we hold about you, please contact us by email at service@acejewelers.com. We can only process your request if you enclose a copy of your ID.  We will process your request within 30 days.

Links to other websites
Our website may contain hyperlinks to websites that are not owned and operated by Ace Online B.V. We do not have any control over third parties websites and cannot be hold responsible for the parties privacy policy. We urge you to carefully read their Privacy Statement.
 
Conclusion
If you require further information about our Privacy Policy after reading this Privacy Statement, please contact us at service@acejewelers.com. We may change or update this Privacy Policy if there are new developments concerning technology or laws. Please check this page frequently to ensure you aware of the changes.
 
Amsterdam, May 2018

Ace Jewelers Group is a family owned and run company, founded in 1975 operating two physical boutiques and one eBoutique.
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